Brayden's behavior of sending emails in all capital letters suggests he needs instruction in which area?

Brayden's behavior of sending emails in all capital letters indicates a lack of understanding of netiquette, which refers to the etiquette and expected behaviors when communicating online. Sending messages in all caps is often interpreted as shouting or expressing strong emotion, which can lead to misunderstandings or negative perceptions. Instruction in netiquette would help Brayden understand the appropriate ways to communicate in an online environment, including the use of upper and lower case letters, tone, and clarity in digital communication. This knowledge is essential for fostering respectful and effective interactions online.