What drawback exists when using a Likert-style scale to assess digital resources?

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The use of a Likert-style scale in assessments provides a range of response options, typically including a neutral midpoint. This design allows respondents an opportunity to select a neutral choice when they may not feel strongly about the statement presented or lack a clear opinion. While this can be beneficial for capturing a range of feelings, it also introduces a drawback—respondents may rely too heavily on the neutral option rather than providing a decisive response.

The neutral choice can lead to less clarity in data interpretation, as it may obscure the levels of agreement or disagreement that might be present. This ambiguity can complicate analysis and make it difficult for educators or researchers to understand the true perceptions or opinions of respondents, thus limiting the effectiveness of the assessment in accurately gauging attitudes or experiences with the digital resources in question.

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